Terms and Conditions

To access certain features of our services, you may need to create an account. You agree to provide accurate, current, and complete information during registration, and to update your information as necessary. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.

You agree to use our services solely for lawful purposes and in compliance with all applicable laws and regulations. You are prohibited from using our services to:

• Violate any laws, including intellectual property rights
• Engage in fraudulent or deceptive activities
• Distribute malware or engage in hacking activities
• Infringe upon the privacy or rights of others

We strive to ensure the accuracy of all product descriptions, prices, and images. However, we do not guarantee that errors will not occur.

Alpha Urban reserves the right to modify product details, including prices, at any time without prior notice.

All orders placed through our website are subject to acceptance by Alpha Urban. We reserve the right to refuse or cancel any order at our discretion.

We accept various payment methods, including credit/debit cards and other online payment options. All payments are processed securely via trusted payment gateways.

You agree to provide accurate and complete billing information when making a purchase, including your name, address, and payment details.

For detailed information on shipping methods, delivery times, and associated charges, please refer to our Shipping Policy.

After shipping, you will receive tracking information to monitor the status of your order.

Alpha Urban is not responsible for delays caused by external factors, such as weather conditions, customs clearance, or shipping carrier delays.

Orders may only be cancelled before they are dispatched. If your order has already been shipped, you cannot cancel it.

Refunds for returned items will be processed according to the guidelines in our Refund & Cancellation Policy.

By submitting, posting, or sharing content (such as reviews, images, or comments) on the Alpha Urban website, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content.

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the practices described there.

We reserve the right to suspend or terminate your access to our website and services, with or without notice, if we believe you have violated these Terms. You may terminate your account by contacting customer support.

Alpha Urban is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. We make no warranties regarding the availability, accuracy, or reliability of the services provided.

These Terms will be governed by and construed in accordance with the laws of the country or region where Alpha Urban operates.

Any disputes arising out of or relating to these Terms will be resolved through arbitration, rather than in court, in accordance with applicable arbitration laws.

We reserve the right to modify these Terms at any time. Any modifications will be recorded and updated in our database.

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

• Email: support@alphaurban.in
• Phone: +91-6375522512